Terms of Service

1. Services

The standard $50 service includes:

• One general résumé or one résumé tailored to a specific job
• One 30-minute virtual or telephone consultation
• ATS-conscious formatting, structure, and relevant keywords
• Two additional rounds of revisions requested within two weeks of receiving the first completed version
• One editable Microsoft Word document and one polished PDF

Each additional résumé tailored to another job or opportunity costs $15.

A 24-hour rush service is available for $75. Rush availability is not guaranteed until the booking has been confirmed.

2. Client Responsibilities

You must provide a rough résumé draft before editing can begin. It does not need to be polished, but it must accurately describe your education, employment, skills, accomplishments, and other relevant experience.

You are responsible for:

• Providing accurate and truthful information
• Reviewing the final résumé for accuracy
• Responding to questions and revision requests promptly
• Supplying job descriptions when requesting a tailored résumé
• Obtaining permission to include confidential or proprietary information

I will not invent, exaggerate, or knowingly misrepresent your experience, credentials, education, job titles, accomplishments, or skills.

3. Consultations and Missed Appointments

Your service includes one 30-minute consultation. A 15-minute grace period is provided at the scheduled start time.

You may request to reschedule by providing at least 24 hours’ notice. I will make a reasonable effort to accommodate your preferred time, but a particular date or time cannot be guaranteed.

If you do not attend within the 15-minute grace period and did not provide sufficient notice, the booking will be canceled and no refund will be issued.

If I need to cancel or reschedule the consultation, you may select another available appointment or receive a refund if a reasonable alternative cannot be arranged.

4. Turnaround Times

Standard turnaround is approximately 3–5 days. Multiple tailored versions, delayed responses, missing information, or unusually extensive editing may require additional time.

Turnaround begins when all of the following have occurred:

• Your booking has been confirmed
• Payment has been received
• Your rough résumé and required information have been submitted

Submitting a booking request alone does not begin the turnaround period.

The 24-hour rush period begins only after the rush booking, payment, and required materials have all been confirmed. Delays caused by missing information or a client’s failure to respond do not count toward the turnaround period.

Turnaround estimates are provided in good faith, but exact delivery times may be affected by circumstances outside my reasonable control.

5. Payment

Payment is due before editing begins. Payments are currently accepted through Venmo and Zelle.

You are responsible for confirming that payment was sent to the correct account. I will confirm when payment has been received and the booking is accepted.

Additional work outside the selected service—including extra tailored versions or revisions beyond those included—may require additional payment.

6. Cancellations and Refunds

You may request a cancellation within 24 hours of booking, provided that editing has not already begun.

Once editing has begun, payments are nonrefundable because time and work have already been committed to your résumé. Missed consultations that violate the appointment policy are also nonrefundable.

If I am unable to provide the purchased service, you will receive a refund for the portion of the service that was not completed.

Dissatisfaction based solely on personal preference does not automatically qualify for a refund. You should first use the included revision opportunities so reasonable changes can be addressed.

7. Revisions

Your service includes two additional revision rounds requested within two weeks of receiving the initial completed résumé.

A revision means a reasonable adjustment to the completed résumé, such as correcting information, refining wording, or changing formatting. A request to create an entirely new résumé, target a different job, or substantially replace the information originally provided may be treated as an additional service.

Unused revisions expire two weeks after the initial completed résumé is delivered. Revisions requested after that period may require an additional fee.

8. No Employment Guarantee

Résumé editing may improve the clarity, presentation, and relevance of your application materials, but results depend on many factors outside my control.

I do not guarantee:

• Approval by an Applicant Tracking System
• Interviews or responses from employers
• Employment or job offers
• A particular salary or employment outcome
• Acceptance into a school, program, or organization

“ATS-conscious” means the résumé is structured with readability and commonly used applicant-tracking practices in mind. It does not mean that every system will process or rank the résumé in the same way.

9. Final Review and Use

You are responsible for reviewing the final résumé before submitting it to an employer or another organization. You must notify me promptly if you identify an error during the revision period.

Once delivered, you may use and edit the final résumé for your personal job-search purposes. You may not resell the résumé, distribute it as a commercial template, or claim ownership of any separate business templates or branding used to create it.

I will not display your résumé, personal information, or results in a portfolio or advertisement without your permission.

10. Technology and AI-Assisted Tools

Digital or AI-assisted tools may be used to help with drafting, proofreading, formatting, keyword research, or quality review. All completed résumés receive human review before delivery.

These tools are used to support the editing process, not to invent qualifications or replace your responsibility to verify the résumé’s accuracy.

11. Personal Information and Files

Résumés may contain sensitive personal and professional information. Your information will be used only as reasonably necessary to communicate with you, process your service, and complete the requested work.

You should avoid submitting unnecessary sensitive information, including Social Security numbers, banking details, account passwords, complete birth dates, or other information that does not belong on a résumé.

Additional information about collecting, using, retaining, and protecting customer information should be provided in the website’s Privacy Policy.

12. Communication

You are responsible for providing accurate contact information and checking messages related to your booking.

Electronic delivery is complete when the finished files are sent to the email address or communication method you provided. I am not responsible for delays caused by incorrect contact information, spam filters, unavailable accounts, or a client’s failure to check messages.

13. Limitation of Liability

To the fullest extent permitted by law, Tatiana Edits will not be responsible for indirect or consequential losses arising from the use of a résumé, an employer’s decision, a missed employment opportunity, or reliance on an expected result.

If liability is established, the maximum amount recoverable will not exceed the amount you paid for the service connected to the claim.

Nothing in these terms excludes a right or remedy that cannot legally be excluded.

14. Changes to These Terms

These terms may be updated as services, prices, or business practices change. The version in effect when your booking is confirmed will generally apply to that purchase.

15. Governing Law

These terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles.

16. Contact

Questions about these terms or your service may be directed to:

Tatiana Edits

Email: Rippt1040@gmail.com

Location: Wisconsin, United States